7 CSR/Admin Assistant Jobs in Bozeman, MT
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CSR/Admin Assistant
$40k-50k (estimate)
Full Time | Specialty Trade in Construction
0 Months Ago
Comfort Systems of MT is Hiring a CSR/Admin Assistant Near Bozeman, MT
Since 1999, Comfort Systems of Montana has served Bozeman, Montana and the surrounding communities. We are a veteran-owned and operated, local family business with a phenomenal team of licensed professionals that design, install and service residential and commercial heating and cooling systems. We stand on performance and value, which is why our systems are efficient, reliable, affordable and we can guarantee satisfaction every time. If you want to be part of something bigger than just a job - make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct impact on the success of the company.
CORE RESPONSIBILITIES:
- CSMT is seeking a full-time Customer Service Representative/Admin Assistant to assist our dedicated team of HVAC service providers and Jobsite Solutions. The successful candidate will be responsible for providing outstanding customer service to our loyal clients.
- Maintain the service technicians’ daily schedules and dispatch the technicians as service calls are completed. Debrief technicians after each service call. Schedule return trips with customers when parts are in. Maintain customer database with current information. Clear and concise communications with the department. managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead-times.
- Maintain the CRM, (P3) dispatch software schedule, and forecast workload 2-5 days out minimal. Contact customers with a “Parts pending” status as parts are received for scheduling. Follow up on all pending and recommended work with customers utilizing the pending work log.
- Update customer files as information is received from installation.
- Assist technicians with quotes, routing, and help on the job promptly.
- Collect Payment, service billing, financing, etc.
- Daily bookkeeping for our sister company Jobsite Solutions. Customer billing, accounts receivable, and accounts payable.
EDUCATION and EXPERIENCE:
- 5 years of related experience and/or training in customer service, dispatching, or project management, or an equivalent combination of education and experience is required.
- 3-5 years experience with all aspects of bookkeeping.
- Knowledge of the industry is recommended but not required, High school diploma or general education degree, (GED).
- Proficient computer skills are required.
- Proficient in QuickBooks Desktop.
- Advanced level knowledge of software technologies, such as iOS, Android, and Windows OS, CRM Software, (P3), Office 365, Word, Excel, and QuickBooks.
CANDIDATE PROFILE:
- A self-starting highly motivated and goal-oriented individual.
- Excellent attention to detail with emphasis placed on quality.
- Very organized with a systematic approach to achieving accuracy and efficiency.
- Well-developed interpersonal skills
- Professionally and technically competent
- Confident, assertive, ethical, and ambitious
- Analytical with the ability to examine issues from multiple viewpoints while multitasking.
- Team player- works well with others.
- Job Type: Full-time M-Th 7:30 am-5:00 pm, Fri-7:30 am-3:00 pm w/1hr Lunch, Shift times subject to change.
- CSRs can advance to any position within the Company provided the employee shows continued interest in learning and has completed the required training for advancement.
BENEFITS & CULTURE:
- Competitive wages are$20.00-$25.00 per hour.
- Continued education
- Employee referral bonus program
- Medical Insurance – we pay 60% of your health insurance premiums (health insurance is available the first day of the month after your first 60 days).
- Dental, Vision and Accident Insurance are also available.
- 401K Plan available after one year.
- 6 paid Holidays after one-year employment
- 40 hours vacation time after one-year employment, increasing yearly, max: 80.0hrs
- Our family of employees participates in hunting trips, camping trips, BBQ and other fun activities throughout the year.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Specialty Trade in Construction
SALARY
$40k-50k (estimate)
POST DATE
05/29/2023
EXPIRATION DATE
06/11/2024
WEBSITE
comfortsystemsofmt.com
HEADQUARTERS
BOZEMAN, MT
SIZE
<25
FOUNDED
2000
CEO
KERRY OTIS
REVENUE
<$5M
INDUSTRY
Specialty Trade in Construction
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About Comfort Systems of MT
Comfort Systems of Montana provides HVAC services to homes & business in Bozeman, Big Sky & Gallatin Gateway, MT! Call us for ac, heating, air quality & more!
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