Job Overview:
We are seeking a Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Assist with reservations and provide information about hotel amenities and services
- Handle guest complaints or concerns with empathy and professionalism
- Maintain guest records and update information as needed
- Process payments and maintain cash drawer accuracy
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform general administrative tasks such as filing, typing, and data entry

- Able to do Handy man job

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday

Ability to Relocate:

• South Bend, IN 46637: Relocate before starting work (Required)

Work Location: In person