```Job Summary``` We are seeking a highly motivated and experienced Front Desk Manager to join our team. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. ```Responsibilities``` - Manage and supervise front desk staff, including training and scheduling - Ensure smooth check-in and check-out processes for guests - Handle guest inquiries, complaints, and requests in a professional and timely manner - Maintain accurate records of guest information and reservations - Coordinate with other departments to ensure guest satisfaction - Monitor and maintain the cleanliness and organization of the front desk area - Implement and enforce hotel policies and procedures - Assist with revenue management by maximizing room occupancy and upselling amenities ```Experience``` - Previous experience in hospitality or hotel management is required - Strong knowledge of front desk operations and hotel systems - Excellent phone etiquette and communication skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in using phone systems, reservation software, and other relevant technology - Exceptional customer service skills with a focus on guest relations If you are a detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply. Join our team today!

Job Type: Full-time

Pay: $16.00 - $18.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person