Accommodates patrons of the hotel by registering and assigning rooms, issuing room keys, checking out guests, etc.

Essential Functions:

· Greets all guests upon arrival

· Ensures a fast, efficient check-in process including verification of customer’s identification, credit and payment for stay, and assigning room keys.

· Provides outstanding guest service

· Handles all customer service issues in a professional manner and within brand standards.

· Handles all incoming calls in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room or facility.

Requirements:

· Must be a United States citizen or possess a valid work permit.

· Good organization skills
Communicates well with others

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Work setting:

• In-person

Experience:

• Customer service: 1 year (Required)
• Hotel experience: 1 year (Required)
• Guest services: 1 year (Required)
• Front desk: 1 year (Required)
• Hospitality: 1 year (Required)

Work Location: In person