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Job Summary:
The Homecare Services Coordinator, with the Care Advisor and General Manager, is responsible for customer service, client relationship management, and ensuring clients receive the highest quality of care and customer satisfaction. The HSC is responsible for monitoring client care including the scheduling of care and communicating care coordination details to all team members, other providers, and client/family members. The HSC participates with prospective client intakes, working with all team members, and resolving scheduling crises. The HSC assists with staffing of caregivers and full life cycle caregiver recruitment to include the onboarding process.
Supervisor:
Reports directly to the General Manager.
Job Classification:
Nonexempt.
Minimum Qualifications:
Essential Functions:
Knowledge and Skills:
Success Factors:
Working Environment:
Position Physical Demands:
PHYSICAL AND MENTAL LIMITATIONS STATEMENT
“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations. The duties and responsibilities herein describe the general nature and level of work required. They are not intended to be construed as a complete list of all duties, responsibilities and skills required to meet requirements for this position.
I have read and understand the requirements and duties described in this job description and agree to accept the position and perform the duties as described in this job description.
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Full Time
$61k-83k (estimate)
02/23/2024
05/19/2024