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Columbia Opportunities in Hudson, NY is looking for one customer service professional to join our team. We are located on 540 Columbia Street. Our ideal candidate is a self-starter, ambitious, and engaged.
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions, concerns, or issues they may have.
Responsibilities:
Requirements:
Benefits:
We are looking forward to reading your application.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $30.00 - $40.00/hour.
About Columbia Opportunities: Columbia Opportunities, Inc. works to solve poverty-related problems in our community and empower individuals. We provide opportunities to families and individuals so they gain the skills, knowledge and resources they need to be self-reliant. Learn more about us at https://www.columbiaopportunities.org.
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Full Time
Social & Legal Services
$38k-48k (estimate)
04/18/2024
06/16/2024
columbiaopportunities.org
HUDSON, NY
50 - 100
1978
Private
TINA M SHARPE
<$5M
Social & Legal Services
The job skills required for Customer Service Professional include Customer Service, Problem Solving, Communication Skills, Scheduling, Customer Satisfaction, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Professional positions, which can be used as a reference in future career path planning. As a Customer Service Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional. You can explore the career advancement for a Customer Service Professional below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Professional job description and responsibilities
They help customers compare products and services and advise clients about which options meet their needs.
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They might also discuss how to use available services or demonstrate the right way to operate a product.
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Customer service representatives may also offer additional sales and products, or sell products or services directly.
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They may also handle product returns, cancel services, start services or process refunds.
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Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Professional jobs
Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.
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When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.
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They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.
04/29/2022: Winston Salem, NC
Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.
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Responding to questions with positive language can greatly affect how the customer hears the response.
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Step 3: View the best colleges and universities for Customer Service Professional.