About us

We are professional and agile.

Our work environment includes:

• Positive attitudes
• Team work

Job Summary:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our products and services. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer experiences.

Responsibilities:

- Communicate effectively with customers via phone, email, and chat to provide prompt and accurate responses to inquiries

- Demonstrate excellent phone etiquette and professionalism in all customer interactions

- Upsell products and services to maximize sales opportunities

- Provide exceptional customer service by actively listening to customer needs and finding appropriate solutions

- Perform data entry tasks accurately and efficiently

- Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues

- Collaborate with cross-functional teams to ensure customer satisfaction

Qualifications:

- Previous experience in customer service or sales is preferred

- Excellent verbal and written communication skills

- Strong problem-solving skills with the ability to think quickly on your feet

- Proficient in data entry and navigating computer systems

- Ability to work in a fast-paced environment while maintaining attention to detail

- Exceptional interpersonal skills with the ability to build rapport with customers

- Ability to work independently as well as part of a team

We offer competitive compensation, ongoing training, and opportunities for career advancement. If you are passionate about delivering exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.

Note: This job description is intended to provide an overview of the position's responsibilities and qualifications. It is not an exhaustive list of all tasks that may be required.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Littleton, CO 80125 (Preferred)

Ability to Relocate:

• Littleton, CO 80125: Relocate before starting work (Preferred)

Work Location: In person