Due to the nature of restoration work, must be available to respond to emergency situations in a timely manner. This includes being available anytime to help the Restoration Department's response to an emergency.
Ensures any certification required is obtained and current.
Follows established control systems, completing all paperwork, computer entries, etc. in a timely manner and up to department standards.
- Markets to appropriate sources of business as directed by Restoration Manager (RM)/ General Manager (GM).
- Determines feasibility of work, based on insurance coverage and nature of damage
- Manages assigned projects and performs necessary physical production activities.
- Inspects job site to establish the initial scope of work, confirms with insured and adjuster and arranges access to job.
- Determines the need for subcontractors, schedules directly with customer and confirms with
- Recruits and qualifies subcontractors.
- Provides complete written scope of work along with any supporting pictures or diagrams to RM / GM.
- Provides written changes in work scope to RM / GM
- Takes job measurements and notes for invoicing
- Secures signed work authorization prior to commencing work
- Fields customer questions and concerns
- Develops Work In Progress (WIP) report for Active Projects
- Invoices all variety of projects including but not limited to fire, water, mold and asbestos
- Meet company standards for attendance and punctuality.
- Attend training meetings as required.
OTHER DUTIES:
- All other duties as assigned.