Title: Office Assistant II

Location: San Bernardino, CA, 92415

Duration: contract

ONSITE

THERE WILL BE MANDATORY OVERTIME INCLUDING EARLY MORNINGS, LATE NIGHTS, WEEKENDS, AND HOLIDAYS.

Responsibilities:

• Answer inbound phone calls, categorize, and assign issues accordingly
• Complete data entry tasks for various departments
• Provide customer service including answering questions regarding process, procedures, and general information

Minimum requirements:

• Intermediate/advanced computer skills
• Ability to follow directions and work independently with some direction
• Ability to communicate professionally, clearly, and effectively both orally and written
• Detail oriented
• Ability to interpret and apply policies and guidelines
• Ability to perform routine clerical tasks

Cogent is an equal opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law.