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Position Purpose :
The Customer Support Specialist is responsible for engaging with customers on behalf of the company. They will assist customers with technical problems when using our products and services. Responsibilities include resolving customer concerns, recommending solutions and guiding product users through features and functionalities. In this role you must be an excellent communicator who’s able to earn trust with our clients. Ultimately, the Customer Support Specialist will help establish our reputation as a company that offers excellent customer support for all sales and after-sales issues and inquiries.
Responsibilities
Responsibilities include but are not limited to:
Experience & Qualifications
Required
Education
College degree
Physical Requirements
Full Time
$43k-53k (estimate)
05/02/2024
05/20/2024
casamarco.com
AUSTIN, TX
<25
2018
SCOTT CORNELIUS
<$5M
Business Services
The following is the career advancement route for CUSTOMER SERVICE SPECIALIST positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE SPECIALIST, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE SPECIALIST. You can explore the career advancement for a CUSTOMER SERVICE SPECIALIST below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.