475 Customer Service Representative Jobs in Dallas, TX
Clopay Door is Hiring a Customer Service Representative Near Dallas, TX
Customer Service Representative in Dallas, TX at Clopay Corporation **Location:**
**Experience:**
Not Specified **Job Description**
Clopay Corporation is North Americas largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.
We have an excellent opportunity for a Customer Service Representative in our Carrollton, Texas area Distribution Center.
In this position, the successful candidate will perform the following job responsibilities:
1) Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
2) Assist in pricing of quotes and orders under automation system controls.
3) Balance daily invoice edit.
4) Audit open order reports weekly.
5) Follow up on customers' claims for credit.
6) Manage all system invoicing on COD and open-term accounts.
7) Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.
8) Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
9) Distribute all incoming and outgoing mail.
10) Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
11) Various administrative duties
**Job Requirements**
A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment. Basic computer skills are required with a familiarity of Microsoft Office Products. Previous clerical or office experience is beneficial.
Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.
Please visit our website at to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment.
EOE Male/Female/Disabled/Veteran - We welcome applications from Veterans and the Disabled!
Job Summary
Full Time
$38k-48k (estimate)
04/30/2024
05/19/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
