Position Title : Staff Assistant

Department : Business and Auxiliary Services

Reports To : Director, Business Services Operations

The following statements describe the general nature and level of work to be

performed. They are not intended to be construed as an exhaustive list of all responsibilities,

duties, and skills required of personnel so classified. All duties listed are essential functions

for the position. It is understood that other related duties may be assigned.

Examples of Duties and Responsibilities :

• Acts as webmaster for business service units
• Participates in various meetings as assigned
• Manages the calendar for VP Business Services and Sr. Director of Business Services
• Working knowledge of ID Works, Blackboard Transact, Reporting, and Banner SCT.
• Assists with all PAW Card office duties, including making i.d.’s for students, faculty, staff, and

contractors.

• Troubleshoot problems / concerns as they relate to the credit card machine.
• Supports Market Thursdays, Special Markets, and events as needed.
• Act as liaison between customer, community, and system vendors.
• Interact professionally with all levels of faculty, staff, students, parents and outside

vendors

• Account responsibilities, including deposits for the unit
• Covers main phone line for business services and monitors business services emails
• Provides clerical support to business services staff, including UME.
• Maintain department records and files.
• Drafts reports and correspondence; processes various forms.
• Assists with student registration.
• Inventories supplies and equipment.
• Supervises student assistants.
• Performs light typing duties.
• Maintains reception areas.
• Maintains service contracts on office equipment.
• Opens and distributes mail.
• Other duties as assigned.

Knowledge, Skills and Abilities :

• Experience in cashiering in a related environment.
• Performs administrative duties in the business services units, including support activities for the

VP, Business Services.

• Provide coordination for systems that generate University ID / Debit Cards and use all fiscal accounts related to the University ID / Debit Card.
• Must be able to produce ID / Debit Cards using the current video imaging systems.
• Experience in cashiering in a related environment.
• Demonstrate progressive execution of receiving funds regarding the fiscal management of the

University ID / Debit Card.

• Knowledge of basic office policies and procedures.
• Effective oral and written communication skills.
• Effective time management and organizational skills.

Minimum Hiring Standards :

Education : Bachelor’s Degree in related field

Years of Experience : Two years of progressive responsibilities in a related field along with administrative experience; or a combination of training and experience.

Working knowledge of ID Works, Blackboard Transact, Reporting and Banner SCT. Light typing may be required for some positions.

Must be able to lift and carry 50 pounds, good vision, and operate all equipment. Ability to stand for long periods of time.

Years of Management / Supervisor Experience : N / A

Last updated : 2024-04-25