13 Front Desk Agent Jobs in Grand Junction, CO
Clarion Inn is Hiring a Front Desk Agent Near Grand Junction, CO
Job description- Front Desk Agent
SUMMARY:
To provide outstanding service to hotel guests at the Front Desk.
ESSENTIAL DUTIES Reservations Agent/Guest Service representative:
Using the hotel’s property management computer system check in arriving guests, check out departing guests. Determine and process method of payment, i.e. Cash, credit cards, billing according to hotel policy. Make, cancel or change reservations. Answer telephones and provide information or direct calls to guests and staff. Run necessary reports and balance shift paperwork and cash deposits. Communicate with other departments regarding guest needs and requests. Maintain a guest service log. Other miscellaneous duties may be assigned at any time.
Shifts are 6am to 2pm, 2pm to 10pm and may include weekends and holidays
SUPERVISORY RESPONSIBILITIES:
Reservations Agents have no supervisory duties/responsibilities
QUALIFICATIONS/SKILLS/EXPERIENCE:
Previous customer service experience preferred. Must be service oriented and professional in appearance and demeanor. Computer competency and accuracy are required. Must have ability to accurately handle cash and credit card transactions and use a ten-key calculator. Communication skills and good use of English language. Must work well with a team and be flexible in scheduling.
PHYSICAL DEMANDS:
Must be able to stand/walk for up to four hours at a time as nearly all duties are performed standing. Must be able to reach, stoop and bend to reach supplies. Occasionally lift up to 40 pounds to assist with guest luggage or packages. Must have adequate levels of sight, speech and hearing to perform the essential duties.
Job Types: Full-time, Part-time
Pay: From $14.42 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$28k-38k (estimate)
03/03/2024
06/29/2024
clarioncraig.com
Craig, CO
<25
Accommodations
Related Companies
The job skills required for Front Desk Agent include Customer Service, Guest Service, Credit Card, Billing, Communication Skills, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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