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Do you love interacting with others, making connections, and helping people? Then youre an excellent fit for the Customer Service Representative position at our company! Youll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job youll love, we highly encourage you to apply.
Responsibilities:
Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
Make sure each customers complaint is addressed with care and precision to achieve full customer satisfaction
Regularly meet with sales lead to receive the newest service and product knowledge
Maintain customer accounts and update with new account information as needed
Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project
Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs
Develop and maintain strong relationships with clients and community stakeholders
Meet and exceed weekly and monthly sales targets
Qualifications:
Previous work in a customer-facing position
Must have graduated high school, received a G.E.D. or equivalent
Must possess exemplary interpersonal skills, communication skills, and active listening skills
About Company:
Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.
Join our team and apply today!
Full Time
$34k-43k (estimate)
05/02/2024
05/15/2024
The following is the career advancement route for Customer Service Advisor positions, which can be used as a reference in future career path planning. As a Customer Service Advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor. You can explore the career advancement for a Customer Service Advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
02/21/2022: Long Beach, CA
Listened attentively to customers needs to ensure a positive customer experience.
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Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
12/19/2021: Helena, MT
Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
02/11/2022: New London, CT
Customer complaints are often assigned case numbers that are used to track the progress of each case.
02/28/2022: Portsmouth, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
12/12/2021: Chico, CA
Provide technical support to clients; troubleshoot systems.
03/03/2022: Lincoln, NE
Promote service retention while reducing cancellations.
02/24/2022: Biloxi, MS
Stop Complaining About Missed Calls.
02/04/2022: Fort Smith, AR
Confident with the ability to communicate to customers, colleagues, and staff at all levels.
02/13/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for Customer Service Advisor.