Do you love interacting with others, making connections, and helping people? Then youre an excellent fit for the customer service representative position at our company! Youll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job youll love, we highly encourage you to apply.

Responsibilities:

Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

Respond to customer inquiries, product and service questions, and customer complaints

Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction

Maintain customer accounts and update with new account information as needed

Find patterns in customer complaints and bring them to the team for improvement

Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project

Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs

Develop and maintain strong relationships with clients and community stakeholders

Meet and exceed weekly and monthly sales targets

Qualifications:

Must possess exemplary interpersonal skills, communication skills, and active listening skills

High school diploma, G.E.D. or equivalent

Experience working in a customer-oriented atmosphere

About Company:

Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.

Join our team and apply today!