$23hr- $25hr Customer Service Representative

Join one of 2023 Fortune's top "World Most Admired Companies" in this exciting opportunity!

Aston Carter is hiring service-minded individuals looking to grow their skills to join a team of Customer Service Representatives with a great client in Elk Grove Village!

Compensation and Schedule Details:

Starting Pay: $23-$25/hour

Training: 4 weeks onsite in Elk Grove Village, 830am-5pm

Shift: Must be open to an 8-hour shift between the hours of 8am-8pm

Role will go HYBRID after training - 3 days in office, 2 days WFH/remote

Role Highlights:

Industry: Call Center & Customer Service & IT/Computer Interest Skills

Employment Type: Contract

Location: Elk Grove Village, IL

Role Benefits:

• Hybrid schedule after training (all equipment provided)
• Opportunity to work with a reputable and name-brand company!
• Great company culture
• Onsite amenities such as spacious floors and a cafeteria
• This is a contract from the end of August through January, If you are exceeding expectations there is opportunity to go permanent.

A Day in the Role:

• This is a customer service role supporting both the clients and the insurance carriers
• The representatives will be working on various cases at once, they can be resolved in anywhere from one day to 30 days
• Heavy email communication with customers, and make some outbound calls
• Examines, assesses, and combines data to provide information on benefits and group insurance programs and utilization
• Records employee enrollment in benefits
• Explains and interprets more complex aspects of company insurance programs to employees and dependents

Role Requirements:

• 1 years of customer service office experience, Call center preferred
• Experience working in a fast paced environment
• Computer savvy, very proficient with computers and typing skills
• Interest/Certifications in IT
• Must have a high school diploma or GED, AA/BA preferred

Next Steps:

The Aston Carter recruiting team will reach out to you to discuss next steps in 10 business days. Thank you!

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.