Do you love interacting with others, making connections, and helping people? Then youre an excellent fit for the Customer Service Representative position at our company! Youll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job youll love, we highly encourage you to apply.

Responsibilities:

Utilize scripts to handle difficult customer situations and bring them higher up, if necessary

Provide thorough follow-ups to customer interactions, ensuring customer satisfaction

Make sure each customers complaint is addressed with care and precision to achieve full customer satisfaction

Regularly meet with sales lead to receive the newest service and product knowledge

Maintain customer accounts and update with new account information as needed

Engage with homeowners, businesses, and community groups to educate them on the benefits of joining a community solar project

Generate new business opportunities through various channels, such as direct outreach, networking events, and referral programs

Develop and maintain strong relationships with clients and community stakeholders

Meet and exceed weekly and monthly sales targets

Qualifications:

Previous work in a customer-facing position

Must have graduated high school, received a G.E.D. or equivalent

Must possess exemplary interpersonal skills, communication skills, and active listening skills

About Company:

Our dedicated team strives every day to provide our clients with the best services. Here at Clae Solutions, we take our job seriously and tailor our clients' policies to fit their needs.

Join our team and apply today!