CITY OF NIAGARA FALLS

DEPARTMENT OF HUMAN RESOURCES

JOB VACANCY

TITLE:HUMAN RESOURCES COORDINATOR

DEPARTMENT/DIVISION: Human Resources

NUMBER OF VACANCIES: One (1)

Grade 21A $50,848.80- $70,603.26 per year

**Must be a resident of Niagara Falls, NY within 6 months of appointment**

DISTINGUISHING FEATURES OF THE CLASS:

The Human Resource Coordinator aids with and facilitates the human resource processes of the City of Niagara Falls. This incumbent administers employee health and welfare plans and acts as liaison between employees and insurance providers. The work involves resolving benefits-related problems, ensures the effective use of plans and develops information for labor negotiations. This position provides administrative support to the human resource and labor negotiation functions as needed, including record-keeping, benefit plan analysis and file maintenance. General supervision is received from the Director of Human Resources.

TYPICAL WORK ACTIVITIES:

Administers health and welfare plans, including enrollments, changes and terminations, ensuring compliance with mandatory HIPAA regulations;

Formulates, implements and monitors procedural policies related to health insurance;

Analyzes health/dental benefit programs and costs/exposure and recommends programs to contain costs and reduce liability;

Coordinates with third-party vendors to administer the various health and benefit plans for employees and retirees;

Acts as an ombudsman for employees and retirees as they navigate the complexities of the various benefit programs offered by the City;

Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions;

Conducts audits of benefits or other HR programs and recommends corrective action;

Reconciles benefits statements and invoices;

Works with all benefit carriers to monitor costs which effect experience ratings, premiums and/or contract charges, employees' claims and/or payments;

Assists in labor negotiations by providing information on cost analysis for medical insurance plans;

Assists in labor relations involving the development and application of contractual language regarding health benefits;

Processes terminations, specifically the calculation of accrued benefits per applicable collective bargaining agreements;

Coordinates COBRA, FMLA, EAP and various leave of absence programs, as well as performance review processes;

Assists with new employee onboarding and orientation;

Performs clerical and other related duties as assigned.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Good knowledge of proper practices, policies, procedures and techniques of public personnel administration and labor relations; good knowledge of office terminology, procedures and equipment; good knowledge of ability to organize and maintain accurate personnel records and files; ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed; ability to understand and interpret complex written material; ability to establish priorities; ability to maintain confidentiality; ability to establish and maintain effective working relationships with others; good judgment; tact; integrity; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS:

A. Bachelor's degree in business or public administration, human resources management, labor relations or related field and at least two (2) years of related experience;

OR

B. Associate’s degree in business or public administration, human resources management, labor relations or related field and at least four (4) years of related experience.

Job Type: Full-time

Pay: $50,848.80 - $70,603.26 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person