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IMPORTANT NOTE : ONLY CANDIDATES WITH A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE WILL BE CONSIDERED. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.
The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
The Customer Operations Division has oversight of the Department of Finance business centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions.
Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF.
The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.
The Customer Operations Unit is seeking a dedicated, detail-oriented customer service professional to join the Brooklyn Business Center team.
The CSR will assist customers at all Finance Business Center service points, including Cashiering, Customer Service, and the Information Desk.
The selected candidate's responsibilities will include, but are not limited to, the following :
Minimum Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of key strokes (20 words) per minute.
55a Program
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">
Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.
To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Last updated : 2024-05-25
Full Time
Business Services
$45k-56k (estimate)
05/27/2024
08/25/2024
nyc.gov
KINGSTON, NY
>50,000
1898
Private
PAULA VAN
>$50B
Business Services
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The job skills required for Customer service representative include Customer Service, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.