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This classification exists to perform entry-level customer service work in the City's Finance Department. The Customer Service Representative performs technical work which requires the application of excellence in customer service, along with a general knowledge of business principles and methods. The incumbent is supervised by an experienced professional staff member, but the degree of supervision varies with the complexity of assignments and the experience of the recruit. Tasks may vary depending upon areas of assignment or departmental needs. Upon successful completion of a minimum training period of 18 months, employees in this category may be considered for promotion to the level of Customer Service Representative I.
Full Time
$42k-54k (estimate)
03/19/2024
03/29/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Billing, Troubleshooting, Communicates Effectively, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.