DUTIES

• Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
• For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf (Download PDF reader).

REQUIREMENT(S)/MINIMUM QUALIFICATION(S)

• One year of full-time paid experience as an indemnity claims examiner adjusting workers’ compensation claims; or
• Two years of full-time paid experience as a Workers’ Compensation Claims Assistant with the City of Los Angeles.

• Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the past 36 months reflects three or more moving violations and/or at-fault accidents, or convictions of major moving violations (such as DUI).
• A “Self-Insurance Administrator’s Examination Certificate of Achievement” issued by the State of California (per California Code Regulations Section 15452) is desired. Some employees in the class of Workers’ Compensation Analyst, Code 1774, who obtain a Self-Insurance Administrator’s Examination Certificate of Achievement” issued by the State of California shall receive a biweekly bonus of $70.00. This bonus shall commence at the beginning of the payroll period next succeeding the date the employee presents proof of said Certificate of Achievement.

WHERE TO APPLY & APPLICATION DEADLINE

Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity.
NOTE:
Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.
Applications will only be accepted on-line on the dates listed below:
Filing Period 1: From Friday, May 17, 2024 to Thursday, May 30, 2024
Filing Period 2: From Friday, May 16, 2025 to Thursday, May 29, 2025
This examination may close without prior notice at any time after a sufficient number of applications have been received. For administrative purposes, filing may close periodically and reopen the following day.
In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process.

SELECTION PROCESS

Examination Weight: Training and Experience Questionnaire . . . . . . .100%
The examination will consist entirely of an evaluation of training and experience, wherein candidates will be evaluated on their knowledge, experience, professional background, and personal qualifications and abilities. Emphasis may be placed on the following: Judgment and Decision Making; Analytical Ability; Customer Service; Written Communication; Job Knowledge; including knowledge of: State policies as they apply to workers’ compensation benefits; mandatory benefit notices, payment methods, reimbursement requirements, collection agencies, and lien claimants; the California State Labor Code, as it relates to occupational injuries and workers’ compensation claims; the Rules of the Workers’ Compensation Appeals Board (WCAB); medical and anatomical terminology; the Permanent Disability Rating System; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; the principles related to agree to medical examiners (AME)/qualified medical examiners (QME)/Panel QME processes and protocols, time frames and processing; and other necessary skills, knowledge, and abilities.
The Training and Experience Questionnaire will be administered on-line. Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps on how to complete the on-line Training and Experience Questionnaire. Candidates that do not complete the on-line Training and Experience Questionnaire as required will not be considered further in this examination.
For candidates who apply between May 17, 2024 and May 30, 2024, it is anticipated that the Training and Experience Questionnaire will be administered between MONDAY, JULY 15, 2024 AND MONDAY, JULY 22, 2024.
For candidates who apply between May 16, 2025 and May 29, 2025, it is anticipated that the Training and Experience Questionnaire will be administered between MONDAY, JULY 14, 2025 AND MONDAY, JULY 21, 2025.
Training and Experience Questionnaires for all candidates who meet the requirements, and in accordance with Civil Service Rule 4.2 as stated above, will be submitted to an expert review panel for evaluation. The expert review panel will assign a numeric score to each candidate based on an assessment of each candidate’s qualifications, as described on the candidate’s Training and Experience Questionnaire. Unsolicited supplemental information will not be submitted to the expert review panel.
Additional job analysis information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Workers’ Compensation Analyst.
NOTES:

• This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the Training and Experience Questionnaire will not be subject to candidate inspection.
• You may take the Workers’ Compensation Analyst examination only once every 24 months under this bulletin. If you have taken any test parts listed in the selection process section of this bulletin during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.
• Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
• As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf (Download PDF reader).
• In conjunction with Civil Service Rules, applicants who are current eligible City employees or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.
• The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.
• A final average score of 70% is required to be placed on the eligible list.
• Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.
• Your name may be removed from the employment list after six (6) months.
• In accordance with Civil Service Rule 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list
• For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf (Download PDF reader).