JOB
Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!! The Information Technology Division is actively seeking a Security Analyst. Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.This is professional work which involves maintaining and troubleshooting all aspects of the Information Security Technologies, specifically Information Security enforcement equipment and software such as web filtering, firewalls, and device management. Work requires knowledge of techniques, methods, and procedures used of many areas of personal computer hardware and software applications which involves the use of specialized skills which is acquired through a combination of training and considerable on the job experience. Contacts with others require skills in understanding and/or influencing people and are important in providing client services, including skills of persuasiveness, assertiveness, and sensitivity to others point of view that are required to influence behavior, change an opinion, or turn a situation around. The work is standardized in that tasks are covered by substantially diversified procedures and specialized standards, and because of the changing priorities, or different situations, incumbents have the latitude to consider which of the many procedures or standards should be followed and in what sequence. The work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. The work is performed in an office environment. Operates standard office equipment such as personal computers. Operates a motor vehicle. After hours and on-call work is occasionally required. The physical demands consist mainly of sitting for extended periods of time. The work is performed under limited supervision where the work assignments are covered by the clearly defined processes. The worker plans and organizes the work, determines priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness, and adherence to established practices and techniques.
EXAMPLE OF DUTIES
Provides Information Security tier 2/3 support to ITD groups and customers by serving as escalation point of contact for equipment and software such as web filtering, firewalls, and device management.Documents, maintains, and troubleshoots aspects of assigned information security technologies and recommends necessary improvements.Monitors public information requests; adheres to SLAs when providing timely responses.Performs hardware and software installations, upgrades and maintenance of information security infrastructure and components as directed primarily in the area of web filtering, firewalls, and device management.Researches, analyzes, tests, and compares new and existing web filtering, firewalls, and device management and equipment as required.Updates documentation of existing, new, and proposed information security architecture and configurations.Uses a network protocol analyzer efficiently (i.e. Observer, Wire Shark, etc.) to troubleshoot and gather network statistics.Uses information security monitoring tools efficiently and effectively (i.e. Blue Coat, OpenDNS, NortonDNS).Monitors and documents information security operational statistics (usage, performance, security/access, errors, availability, etc.).May lead, guide, or direct the work of others.Operates standard office equipment such as personal computer to include word, spreadsheet, database, and other related software.Demonstrates proficiency in the City of Jacksonville’s competencies.Performs related duties as required.
SUPPLEMENTAL INFORMATION
Five (5) years of education and/or experience in information technology which includes at least three (3) years of experience in security technologies and design.LICENSING/CERTIFICATION/REGISTRATION: A valid driver's license is required prior to appointment and must be maintained during employment in this class. Must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.OTHER REQUIREMENTS: The probationary period for this class is six (6) months. Depending upon assignment, may be required to obtain specialized certifications.A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “info@governmentjobs.com” a trusted sender. You may also track the status of your application and see notifications by logging into your account. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans AffairsAttention: Veterans’ Preference Coordinator11351 Ulmerton Road, Suite 311-KLargo, FL 33778-1630Email: VeteransPreference@fdva.state.fl.us