POSITION OVERVIEW

• Respect – we listen and care.
• Ownership – we find solutions, instead of excuses.
• Communication – we are reliable and clear.
• Integrity – we are truthful and keep our word.
• Teamwork – we work together.

• Collaborate with team members to execute the OCED strategy.
• Design, coordinate, and conduct surveys, focus groups and interviews to gather team member's feedback.
• Work with the Training Administrator to create learnings targeting cultural and engagement gaps.
• Assist in crafting a value-based recognition and rewards programs.
• Implement interventions aligned with Houston Public Works' goals and values.
• Investigate and suggest solutions for complex workplace experience issues.
• Use both qualitative and quantitative data to evaluate engagement efforts and plan future strategies.
• Support service lines with engagement event and activity coordination.
• Ensure consistent engagement communication plans exists across service lines.
• Administer service contracts and training budgets.
• Represent the OCED team at meetings.
• Create, edit, and maintain departmental policies and procedures to match organizational values and goals.
• Handle confidential information with integrity and discretion.
• Complete other assigned duties and projects as needed.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a Bachelor’s degree in Business Administration, Public Administration or a field directly related to the type of work being performed.
Substitution: Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year – for year basis.
EXPERIENCE REQUIREMENTS
Five (5) years of professional administrative, financial or analytical experience related to the type of work being performed are required.
Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
None

PREFERENCES

Preference will be given to those who have or obtain the following,

• Experience analyzing engagement data.
• Ability to lead effectively, making independent decisions confidently, even with limited time and information.
• Prior experience in employee engagement or talent development.
• Possess a knowledge and experience of training, and/or adult learning and development.
• Experience with eLearning, online learning, and microlearning design (utilizing Articulate 360 or other professional software).
• Experience in project management.
• Familiarity with Talent Management System/TMS or similar Learning Management Systems.
• Exceptional verbal, written communication, and presentation skills.
• Experience maintaining databases.
• Ability to work as a contributing team member adhering to our “Five to Thrive” values of Integrity, Teamwork, Ownership, Communication, and Respect.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 28
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6737.
If you need special services or accommodations 832-393-6737(TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.