Under general supervision, performs semi-complex clerical duties requiring a thorough knowledge of organizational and/or departmental policies and procedures related to the work performed.
ESSENTIAL JOB FUNCTIONS:

• Ability to research source documents and assemble data for regular reports and may compile special reports which are only variations of standard reports and involve readily available information.
• Ability to maintain files and/or various complete sets of records, correspondence, reports, work orders, etc., including confidential material which may involve a system of cross referencing.
• Ability to type letters, memos, reports, etc. from longhand and/or typed copy which may involve combining material from several sources and maintaining responsibility for correct spelling, punctuation, etc.
• Ability to answer questions and discriminate information requiring a thorough knowledge of departmental and organizational policies and procedures and direct calls to other persons as appropriate.
• Ability to create, coordinate and/or monitor the work distribution to field operations personnel.
• Ability to process payroll utilizing the applicable payroll system.
• Ability to answer varied types of inquiries, communicate supervisor’s instructions or desires to various individuals and/or departments utilizing a thorough knowledge of departmental operations, screen calls, schedule appointments and make reservations using discretion and independent judgment.
• Ability to operate multi-phone line and radio systems to communicate with field personnel and customers.

OTHER JOB FUNCTIONS:
9. Ability to type complicated statistical tables, which includes planning layout in order to maintain uniformity and balance in spacing.
10. Ability to perform other duties as directed.

MINIMUM QUALIFICATIONS:
Knowledge, Skills and Abilities Required:

• Knowledge of modern office methods, procedures and equipment.
• Knowledge of proper English, spelling and punctuation.
• Skill in performing a variety of clerical duties.
• Skill in typing 50-70 w.p.m.
• Skill in communicating with other City employees and the public by oral and written means.
• Ability to work with little or no supervision.
• Ability to compose correspondence.
• Ability to receive detailed information through oral communication, and to make fine discriminations in sound.
• Ability to perform a variety of physical skills including, but not limited to seeing, sorting, carrying, calculating, typing and writing.
• Ability to operate a variety of office equipment including, but not limited to a PC, telephone, calculator, copier and Motorola radio.

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