18 Customer Communications Associate Jobs in Fort Lauderdale, FL
Citizendum is Hiring a Customer Communications Associate Near Fort Lauderdale, FL
Customer Communications Associate
Entry-Level
Full training provided
Company Overview:
Citizendum stands as a pioneering force in the marketing industry, dedicated to delivering innovative solutions and unparalleled service to our esteemed clientele. With an unwavering commitment to excellence, we're expanding our team and seeking a talented Sales and Marketing Specialist to join our Fort Lauderdale office.
Job Description:
As a Customer Communications Associate, you will play a crucial role in ensuring effective communication between our company and our valued customers. You will be responsible for managing various communications endeavors aiming to increase sales and revenue. Additionally, you will collaborate closely with the teams to gather feedback and insights to improve our products and services.
Job Responsibilities:
- Respond promptly to customer face-to-face inquiries .
- Identify customer needs and provide appropriate solutions or escalate issues to the relevant department for resolution.
- Maintain accurate records of customer interactions and transactions using our CRM system.
- Collaborate with cross-functional teams to address customer concerns and improve overall customer experience.
- Monitor customer feedback and trends to identify areas for improvement and suggest actionable insights.
- Uphold company values and policies while representing the company in all customer interactions.
- Identify and pursue new business prospects to achieve sales and marketing goals.
Qualifications:
- Eagerness to learn and a commitment to achieving success.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to work independently as well as part of a team.
- Flexibility to adapt to changing priorities and requirements.
Benefits:
- Opportunity to work in a collaborative and supportive team environment.
- Competitive salary and benefits package.
- Growth and advancement opportunities within the company.
- Chance to make a meaningful impact on customer satisfaction and loyalty.
- Exciting and challenging projects that will enhance your skills and experience.
How to Apply:
Interested candidates are encouraged to submit their applications via LinkedIn at the earliest opportunity.
Customer Communications Associate
Entry-Level
Full training provided
Job Summary
Full Time
$62k-77k (estimate)
05/24/2024
07/06/2024
The job skills required for Customer Communications Associate include Problem Solving, Customer Satisfaction, Customer Interaction, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Communications Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Communications Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Communications Associate positions, which can be used as a reference in future career path planning. As a Customer Communications Associate, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Communications Associate. You can explore the career advancement for a Customer Communications Associate below and select your interested title to get hiring information.
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