Job Description. The Customer Communications Manager is responsible for leading the development and execution of customer communications to educate customers, increase user adoption, and drive customer success. This key role will define our approach to a unified customer communication framework, ensuring a seamless and coordinated experience in collaboration with cross-functional team members (Product, Marketing, Customer Success, Incident Respon...
Job Description. The Customer Communications Manager is responsible for leading the development and execution of customer communications to educate customers, increase user adoption, and drive customer success. This key role will define our approach to a unified customer communication framework, ensuring a seamless and coordinated experience in collaboration with cross-functional team members (Product, Marketing, Customer Success, Incident Respon...
A key member of the Marketing team, the. Customer Marketing Manager. is a revenue-centric marketer who will increase customer satisfaction through engaging marketing campaigns and use it to leverage business success. The position directly benefits the customer success and marketing teams by increasing customer advocacy (including referrals, written and video testimonials, references), identifying cross-sell and up-sell opportunities, and increasi...
