Administrative Assistant job description

Position Overview:

We are seeking a dynamic and versatile Administrative Assistant who specializes in data entry and customer service to join our team at Citizen Home Solutions. In this role, you will play a vital part in supporting our administrative functions by efficiently handling data entry tasks, providing exceptional customer service, and multitasking various responsibilities. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks simultaneously while delivering excellent service to our clients.This is a Hybrid position. Office location is in Dallas.

Responsibilities:

Data Entry:

Perform accurate and efficient data entry tasks, including but not limited to entering customer information, processing orders, updating databases, and maintaining records.

Ensure data integrity and accuracy by verifying information for completeness and correctness before entry.

Manage electronic and paper-based filing systems to organize and store data efficiently for easy retrieval.

Customer Service:

• Serve as a primary point of contact for customer inquiries, providing prompt and courteous assistance via phone, email, or in-person communication channels.
• Address customer concerns, resolve issues, and provide information or solutions in a timely and professional manner to ensure customer satisfaction.

• Build and maintain positive relationships with customers by demonstrating empathy, active listening, and a proactive approach to meeting their needs.

Multitasking:

• Prioritize and manage multiple tasks simultaneously, including data entry, customer inquiries, appointment scheduling, and administrative support duties.
• Adapt quickly to changing priorities and deadlines, reallocating resources and adjusting schedules as needed to ensure timely completion of tasks.
• Maintain a high level of productivity and efficiency while balancing competing demands and deadlines effectively.

Administrative Support:

• Assist with various administrative tasks as needed, such as filing documents, preparing reports, coordinating meetings, and handling correspondence.
• Collaborate with team members and supervisors to support departmental goals and initiatives, contributing to a positive and productive work environment.

Job Overview and Requirements

— Job Type: Administrative Assistant— Work Hours: Full Time— Physical Requirements: Must be able to sit at a desk for long periods of time.— Required Experience: 2 or more years previous administrative experience . Prior experience working with technology.— Locations: Dallas, TX— Zip Code: 75243Job Types: Full-timeSchedule:

• 8 hour shift (9-5pm CST )/ No weekends

Education:

• High school or equivalent (Preferred)

Work Location: One location- not remoteJob Type: Full-timeSalary: $16.00 base Bonus Potential (Average of $20.00 per hour including bonus)Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Dallas, TX 75243: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person