The Administrative Assistant will demonstrate versatility and organizational skill in performing a variety of administrative tasks in accordance with established procedures, and as directed by their supervisor. This position will reinforce positive communication & company values to ensure a successful, viable administrative program. This role supports the IT department and works with technicians in ensuring adequate communication to staff regarding IT issues and requests.

• Type letters, reports, statements minutes of meetings agendas, etc. as necessary, file and distribute correspondence as directed.
• Answer telephones, make appointments, run errands, take, and deliver messages etc. as directed.
• Triage incoming IT calls/tickets, delegating them to the appropriate resource.
• Ensure outgoing mail is ready for pick up at the designated time and prepare mail statements, letters and/or other correspondence to residents, guardians, etc.
• Sort, distribute and route mail.
• Ability to assist in giving IT instructions or walking users through instructional guides.
• Managing onboarding and offboarding protocols and procedures
• Perform duties related to purchasing as requested.
• Maintain files and other records as directed.
• Schedule and arrange for meetings, conferences, staffing etc.
• Compose and prepare routine correspondence for signature.
• Manage inventory and delegation of equipment.
• Ensure facility supplies have been ordered and are in supply per inventory needs.
• Maintain confidentiality of all pertinent resident, staff, and management information.
• Report complaints and grievances to the proper individual as necessary.
• Release information in accordance with established policies and procedures.
• Assume the administrative authority, responsibility, and accountability of perming managerial functions.
• Perform clerical financial duties as directed.
• Perform remedial technical support with supporting assistance.

Competencies

• Communication skills
• Writing skills
• Multi-tasking skills
• Remedial IT skills
• Confidentiality

Position Type/Expected Hours of Work

This is a full-time position.

Workweek schedule: Monday through Friday.

Hours of work: 8 a.m. to 4:30 p.m.

Please note – hours may be subject to change based on department need.

Required Education and Experience

• High school diploma or GED.
• One year of experience with secretarial duties, financial management and office and staff management preferred.