The Marketing Investment Performance and Optimization team manages the $1.6Bn US Consumer Marketing expense and contra revenue budget through a quarterly optimization process, monthly marketing expense forecasting process, and monthly Contra Revenue forecast.

This is a Program Manager position within the Marketing Resource Management (MRM) & Invoice Governance Team. This position will be accountable for managing the MRM platform and related activities for US Consumer Banking (USPB & Wealth)

Responsibilities will also include reengineering processes to streamline and provide efficiencies, providing user support, and managing enhancements and testing to the Marketing Resource Management Platform.

Responsible for user support and training related to the MRM Platform and all modules used in the platform.

Excellent communication skills required in order to negotiate internally, often at a senior level. Involved in short to medium-term planning of actions.

Responsibilities:

• Manage the USPB & Wealth Marketing Resource Management Platform used to manage expenses and budgets and provide many critical financial reports.

• Coordinates with multiple internal cross functional teams including IT to implement critical business enhancements and upgrades to the application

• Create Business Requirements, User Test Scripts, Perform UAT and Production Validation

• Provides regular training and support on all application related processing activities.

• Ensures all stakeholders are identified, scope defined and leads reengineering activities to streamline processes managed in the system

• Provide daily user support to ~700 users of the application

• Escalates issues and risks to management when appropriate

Qualifications:

• 8 years experience with emphasis on financial analysis

• Presentation skills with preference for individuals with PPT experience

• Strong negotiation, influencing and stakeholder management skills

• Strong attention to detail

• Innate sense of urgency/curiosity

• Reengineering or Finance background preferred

Education:

• Bachelor’s Degree required

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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