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Essential Duties:
Duties include, but are not limited to:
•Obtains authorization for patients, through pre-certification process.
•Acquires authorization for ancillary testing, inpatient admissions, referral to specialist, prescription, durable medical equipment, etc.
•Maintains current knowledge of practice sites managed care contracts and guidelines.
•Adheres to guidelines of contractual managed care regarding referrals and testing.
•Complete intake paperwork with patient. Ensuring the attestation is signed by the patient.
•Set up, records and monitors in the EMR all data related to the authorization/pre-certification process.
•Cancels and reschedules patient appointments as necessary according to availability, backlog and at request of immediate supervisor.
•Greets and acknowledges patients and visitors. Follows standard operating procedures on checking patients in and follows standard operating procedures on appropriate patient check out.
•Answers telephone and takes messages and/or routs call to appropriate personnel.
•Schedules patient appointments, both over the phone and in person, as determined by protocols established by the Physician and the necessity of continuity of care.
•Notifies appropriate departments and physicians regarding admissions, referrals, and authorization in a timely manner.
•Is fully cross-trained in all front office functions.
•Follow the release of information process when records are requested
•Ensures integrity of accounts receivable through accurate registration and insurance verification.
Disseminates insurance information on covered services and protocols and ancillary services.
•Ensure referrals are addressed in a timely manner
•Contact the patient regarding any pending referrals
11a-8p Monday - Friday Shift
Basic Knowledge and Skills:
•Good verbal and written communication skills
•Detail oriented and ability to take direction
•High school diploma or equivalency
•Strong computer skills: MS Office Suite
•Effectively utilize electronic medical records
•Able to work with minimal supervision successfully
•Bilingual (Spanish/English) preferred
Other
$37k-47k (estimate)
03/08/2023
06/02/2024
circlethecity.org
Phoenix, AZ
100 - 200
The job skills required for Patient Service Representative include Front Office, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.