SCOPE: Working under the supervision of the Property Manager, the incumbent assists the Property Manager in the supervision of staff work necessary for the proper completion of all property management functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required.

• Inspect apartments for move-ins, move-outs, annual UPCS and housekeeping ensuring that units are turned and leased expeditiously
• Inspect grounds and common areas on a daily basis and follows-up with tenants on lease enforcement issues. Work with staff and contractors to ensure that property is well maintained and meets CMHA’s Gold Standard.
• Collect rent.
• Interview prospective residents, show apartments, explain lease agreements and grievance procedures to maintain an occupancy of 98% or greater
• Confer with the Property Manager on resident-related management problems and takes appropriate follow-up action.
• Work closely with other CMHA departments and administrative personnel to effectively plan and implement programs at assigned property.
• Consult with residents to resolve problems, investigates complaints, interprets housing policies and enforces the lease agreement.
• Assist the Property Manager in establishing work schedules and assigning work as required to maintain efficient use of management staff time to complete a variety of reports and recommend corrective action as appropriate.
• Ensure accurate and timely completion of all letters, memos and notices.
• Perform additional duties as assigned.