48 Call Center Jobs in Atlanta, GA
Chicken Salad Chick is Hiring a Call Center Near Atlanta, GA
Responsibilities
- Providing first-line support to both internal and external customers via phone and email, addressing order fulfillment, product inquiries, information clarification, research, and delivering prompt and optimal solutions.
- Acting as the primary escalation point for Order Management issues, working closely with retail teams to ensure efficient resolution.
- Accurately entering data into the order entry system to facilitate seamless order processing.
- Adhering to standard work practices to ensure professional and consistent service delivery.
- Leveraging relevant software, databases, scripts, and tools to deliver satisfactory service to customers.
- Proactively addressing and resolving customer issues, including order fulfillment and information requests.
Requirements
- 3-5 years of experience in call center environments, demonstrating proficiency in customer service practices.
- Basic competency in Microsoft Suite (Outlook, Word, PowerPoint).
- Previous experience with SAP or other Order Management Systems is advantageous but not mandatory.
- Familiarity with Salesforce.com is a plus but not required.
Job Summary
Full Time
Restaurants & Catering Services
$38k-48k (estimate)
03/15/2024
05/14/2024
chickensaladchick.com
VALDOSTA, GA
200 - 500
2008
JOHN CHICK
$10M - $50M
Restaurants & Catering Services
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About Chicken Salad Chick
Chicken Salad Chick, the nations only southern inspired, fast casual chicken salad restaurant concept was founded in 2008 in Auburn, Alabama by Stacy and Kevin Brown. What started as a small takeout restaurant has quickly grown through the Southeast. Our founders instilled a strong culture of hospitality where we pride ourselves on delivering Southern Style Chicken Salad Served from the Heart. Chicken Salad Chick is uniquely positioned in the fast casual space in that no other restaurant concept specializes in fresh, house-made chicken salad. The concept truly offers a one of a kind experience.... We use the highest quality ingredients offering guests a neighborhood restaurant experience, specializing in a wide variety of fresh, house-made chicken salads, soups, sandwiches and desserts. Approximately 75% of Chicken Salad Chick locations are franchised with the remaining 25% being company owned. Our franchise owners are carefully selected, ensuring that the Chick culture is maintained to the highest degree. The brand was recently named as the 37th fastest growing privately held company by Inc. 5000 & the Top Chicken Salad in the Country in the March/April issue of Cooking with Paula Deen.
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The job skills required for Call Center include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center positions, which can be used as a reference in future career path planning. As a Call Center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center. You can explore the career advancement for a Call Center below and select your interested title to get hiring information.
If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center jobs
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Success Performance Solutions call center skill and personality assessment tests can help.
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Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.
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Understand and practice specific collection call best practice techniques.
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Step 3: View the best colleges and universities for Call Center.
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