Overview

The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Nashville, TN, ensuring a workforce that can meet the demands of the DC. The Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems. In partnership with the Regional Talent Leader, site General Manager and leadership team, the Talent Specialist will play a lead role in consulting to and executing on culture strategies and initiatives. In this role, you will help drive continued innovation at an operation like no other in the food service industry. This role will serve as the sole human resources contact at the St. Louis facility and report to a Regional Talent Leader that will be based out of the Chick-fil-A Support Center in Atlanta, GA.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com. 

Benefits: By coming to be part of our CFA Supply Family you will get:

• Food and Drinks Provided: Free lunch, snacks and drinks as part of your workday!
• Generous Paid Time Off:
  • PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
  • Wellness: 16 Hours per year
  • Holiday Pay: 8 Days per year
• Health Insurance Options: A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans
• Retirement: 401K with 5% match for eligible employees
• Additional Benefits: To help you thrive in all areas of life, including emotional, social, physical, financial, and spiritually!

Responsibilities

• Drive employee engagement across all departments of the DC, including processing employee queries and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
• Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
• Support the Regional Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
• Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Regional Talent Leader
• Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders

Minimum Qualifications

• Bachelor's Degree
• 3 years of HR-related experience in a distribution or manufacturing environment
• Demonstrated knowledge of general HR policies, procedures, and practices
• Ability to build relationships and influence others across multiple operations
• Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
• Ability to occasionally travel, including overnight trips
• Have experience with investigations including, but not limited to, accidents and harassment allegations
• Have experience recruiting and developing a strong, diverse team
• Have some understanding of labor legislation
• Ability to lead through change management

Preferred Qualifications

• 5 years of HR generalist experience, including 3 in a distribution or manufacturing
• Working knowledge of logistics, warehousing, and IT systems
• Working knowledge of HRIS systems
• Working knowledge of payroll administration
• Working knowledge of innovations in supply chain
• Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
• Excellent knowledge of employment law and other governmental requirements related to human resources
• Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
• Excellent business communication and presentation skills
• Food service distribution experience

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education