Description:

• Works together with the other restaurant leaders in order to accomplish the Owner/Operator’s vision for the restaurant.
• Works closely in assisting the general manager.
• This position oversees all Human Resource relations with the current team and any existing applicants.
• Approximately 30 hours HR work weekly. The candidate has the option to work additional hours (40 total weekly hours) in the food service operation, hospitality or kitchen. This is NOT A REMOTE position.
• Significant personal and professional GROWTH OPPORTUNITY in this position.
• Requires previous HR experience.

Responsibilities:

• Oversee HigherMe platform - daily reading and organizing applications, responding to every new applicant within 24 hours
• Account monitoring - organize and maintain our Trello boards, Calendly interview slots, and Google Calendar events
• Interviews - conducting screening and in-person interviews as necessary
• Handling New Hires - conducting hiring calls, making job offers, understanding pay structure, effectively communicating next steps
• Orientation - planning, preparing, and clearly executing an orientation for new hires, understanding restaurant policies, procedures, and culture
• Business reporting - ad hoc tracking and reporting
• Email monitoring - respond to new applicants, current team members, and Chick-fil-A corporate
• Restaurant operations - as above, potential to work in restaurant operations, serving our guests and team
• Depending on how the position is tailored to the candidate, there may be work/ requests outside of the schedule - being required to work from home, come to the restaurant, answer calls, or complete urgent requests beyond the schedule

Qualities:

• Highly organized
• Excellent problem solving skills
• Great follow through to completion
• Thick-skinned - able to take constructive criticism - and apply it
• High level of ownership - takes responsibility
• Highly driven
• Thrives with autonomy
• Able to work both independently and in teams
• High expectations of self
• Willing and able to “figure it out”
• Knows when to ask for help
• Effectively communicates to a range of personalities
• High level of maturity and discipline - manages time well, prioritizes work
• Deeply cares about quality of work
• Represents our organization and brand well
• Smiles
• Loves serving people
• Trustworthy
• Positive, optimistic attitude
• Reliable, dependable
• Enjoys the details
• Proactively seeks work, problems and solutions
• Consistent with Chick-fil-A’s companywide culture
• Calm under pressure
• Multitasks to lead a number of projects at the same time

Benefits:

• Sundays off
• 100% PAID TUITION at our partner school Point University (https://point.edu)
• Career options to become a CFA franchisee or staff member for CFA Inc.
• Competitive wages
• Professional development
• Vacation and insurance opportunity after 1 year or promotion
• Free personal and family meals
• Fun team environment
• Scholarships

REQUIREMENTS

Our PURPOSE:

• To engage others to strive for their God-given potential.

Our VISION:

• To be the premier fast casual restaurant experience in San Antonio.

Our VALUES:

• We Serve with Joy - We are delighted to elevate others' needs above our own.
• We Move with Urgency - We move quickly for the guests' sake.
• We take Initiative - We actively look for problems, see them as opportunities for growth, and gladly accept the challenge.
• We are Open and Honest - We encourage dialogue and truthful feedback that honors people.
• We Think Situationally - We recognize and respond to each unique individual and circumstance.
• We take Ownership - We take personal responsibility of the people and areas entrusted to us.