Social Services Assistant/Grievance Coordinator
Wage depending on experience
Starting wage $20.00
Nexion affiliates operate 50 skilled nursing and rehabilitation as well as assisted living facilities in Colorado, Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted living campuses offers a home-like setting influenced by their own unique regional cultures. Our commitment to excellence is reflected in our positive clinical outcomes, resident and family member testimonials, satisfaction reports and AHCA Quality Awards.
FUNCTION:
As a member of the rehabilitation team, the Social Services Assistant supports the Social Services Director in providing services to respond to the emotional needs of Residents and their families. This employee also assists with resident admissions and the referral process.
RESPONSIBILITIES:

• Support the Social Services Department by completing administrative/clerical duties
• Assist with obtaining consent forms and signatures from residents/families for medical release forms and services
• Gather pertinent information information from residents/families as directed by the Social Services Director/Social Worker
• Provide support during discharge planning, referrals to home health care, hospice, other long term care/assisted living facilities, etc
• Fax, scan, copy, email and file documents, as well as answer phone calls
• Adhere to confidentiality requirements
• Understand and demonstrate knowledge of and respect for the rights, dignity and individuality of each resident in all interactions
• Demonstrate honesty and integrity at all times in the care and use of resident and facility property
• Demonstrate respect for co-workers and responds to needs of residents by complying with facility policies
• Demonstrate ability to prioritize tasks and responsibilities and complete duties within allotted time
• Demonstrate willingness to take risks, generates new ideas for change, evaluates and recognizes priorities, selects effective team members, challenges others to learn, keep current and integrates new information
• Communicate and model organization values, fosters high performance, recognizes need for and provides adequate resources
• Perform other duties as assigned

QUALIFICATIONS:

• Working knowledge of personal computer and software applications used in job functions, (word processing, graphics, databases, spreadsheets, etc.)
• Strong organizational and analytical skills; oral and written communication skills
• Current knowledge of state and federal laws and regulations that apply to practice of social work in long-term care
• Bachelor's Degree in Social Work and one year supervised social work experience working directly with individuals in a long-term or sub-acute care rehabilitation is preferred

We offer a competitive wage and benefits package including Voluntary Medical, Dental, Vision, ST/LT Disability, AD&D, Life Insurance, Flex Spending and 401K.
EOE M/F/D/V