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Wellcove, CHCS Services is a company positioned for growth and excellence. It may not be an exciting time in the marketplace, so we aim to shake things up. We are looking at acquiring more companies and we have already begun to place a larger investment in technologies and tools for our associates and our customers.
Our story
We’ve been in business for over 30 years. We are a global company with delivery centers in the USA and INDIA. CHCS is an award-winning third-party insurance administrator (TPA) for senior health products. We are in the business of providing state-of-the-art administrative support services and customized care solutions to manage policies and claims. CHCS Supports some of the largest senior market insurance companies in the world. Processing hundreds of thousands of claims every year and our vast network of experienced registered nurses and healthcare professionals provide personalized care management services to policyholders.
The Future
Within the next 5 years, we seek to become THE leader in the TPA services marketplace! We know we’ll need to build an even stronger team to achieve this goal. We are ready to invest in the company and in you.
Investment in technologies: new call center technology is Five9s, and continual refresh of systems.
At CHCS Services, we are committed to providing innovative healthcare solutions while fostering a supportive and inclusive work environment for our associates. By investing in our associates’ well-being and professional development, we can succeed together as a team.
Job Summary
This job provides customer service in a call center environment by primarily receiving and responding to inbound telephone inquiries from policyholders, beneficiaries, providers, agents, or other information concerning insurance policies by performing the following duties.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Duties/Responsibilities:
Required Skills/Abilities:
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Standard Company Requirements:
Education and Experience:
Preferred Experience
Physical Requirements:
Full Time
$30k-38k (estimate)
11/22/2023
07/09/2024
chcsservices.com
WESTON, FL
25 - 50
Private
ALICIA WANSZTEIN
$5M - $10M
The job skills required for Customer Service Representative include Customer Service, Call Center, Planning, Flexibility, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.