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Service Manager
$61k-78k (estimate)
Full Time | Accommodations 2 Months Ago
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Charleston Hospitality Group is Hiring a Service Manager Near Charleston, SC

Service Manager

If you want to be part of a growing franchise that features mouth watering southern inspired menu items in a New York Times award winning restaurant, this is the place. At Toast we like to celebrate all of life’s moments and raise a glass to living life to the fullest. This includes supporting our staff through unlimited growth opportunities both personally and professionally for all employees. You work hard for us, we return the favor by helping you climb that ladder of success. We are searching for vibrant team members who want to share their love of good food with top notch service and a smile. If you’re the type of person who knows how to rise n’ shine and take on the day, we would love to hear from you!
Do you like having fun and making money at the same time? Of course, you do.
Does working with the best support team in Charleston and unlimited growth potential, both personally and professionally also sound up your alley? If so, keep reading...WE WANT YOU! We want real people who bring their authenticity and exceptional work ethic to our team. 
We are opening our 2nd downtown location and are looking to hire our opening team. This is a fabulous opportunity to join the opening team. Located on King Street, so you know there will be lots of $$$ to be made.
Summary
The intention is to build connections with guests, team members, and the community to create a loyal following, increase sales substantially over the previous years’ sales, keep costs at or below budget and assist with maintaining a great working environment and reputation. It is important to ensure employee and guest satisfaction, without compromising the safety of our staff or guests or the procedures of each brand. Your focus would be on training a developing a group of high-performing service/sales staff.
Responsibilities
  • Inspires all staff to increase and uphold Charleston Hospitality Group's standards.
  • Trains new hires on proper Charleston Hospitality Group service standards, recipe standards, daily/shifty duties. Uses proper training outlines and training manuals.
  • Trains and inspires all staff to provide excellent customer service those results in positive online reviews
  • Assists with interviewing and hiring applicants along with the GM.
  • Ensures all safety and sanitation practices are followed.
  • Responsible for well-run shifts and completing all management duties
Qualifications
  • Must be 21 years of age or older in order to serve, and purchase alcohol products.
  • High School Diploma or General Educational Development Diploma (GED) plus two years of related experience. Full-service Establishment experience preferred.
  • Must be familiar with Microsoft office, word, and excel. Basic computer skills required.
  • Ability to stand and work for long periods of time
  • ServSafe Certified

Benefits/Perks

  • All Jobs
    • Opportunity for fast advancement
    • Companywide food discounts
    • Insurance offerings
    • Direct Deposit Available
    • Paid Weekly 
  • Full-Time Employees-30 plus hours
    • Paid time off
    • Health, dental, and vision insurance
    • 401 K with company match
  • Salary Benefits
    • 2 weeks paid time off
We aren't like regular hospitality groups, we're a cool hospitality group- and one that genuinely cares about bringing out your true potential beyond your job description.
Complete our short application today!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$61k-78k (estimate)

POST DATE

03/20/2023

EXPIRATION DATE

06/25/2024

WEBSITE

charlestonhospitalitygroup.com

HEADQUARTERS

CHARLESTON, SC

SIZE

<25

FOUNDED

2008

REVENUE

<$5M

INDUSTRY

Accommodations

Related Companies
About Charleston Hospitality Group

Charleston Hospitality Group offers dining in fine and casual style, entertainment, limo service and catering service to offer the best of the Lowcountry for our guests. Charleston Hospitality Group was established in 2008. We want to make sure that your visit to the Lowcountry is everything you expect it to be and more. We offer custom packages for great food, nightlife, and first-class transportation to take in all of the Lowcountrys breathtaking sights. No matter what the occasion of your visit, allow us to give you the grand tour of Charleston and show you why Charleston is the most polite... and hospitable city in America -(Southern Living 2011) More
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The job skills required for Service Manager include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

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