Position Summary:

Bring your excellent people skills and your experience providing administrative support in a human resources or business environment to Child and Family Services as a Human Resources Assistant! Child and Family Services is a 150-year-old agency with deep roots in the community and our mission is nurturing a healthy and more equitable Western New York for the benefit of current and future generations. Working a hybrid schedule, both at home and in our 3901 Genesee Street location, you will provide direct administrative support to our HR Department and are responsible for the smooth functioning of our talent acquisition and onboarding processes.

What does a day in the life of the Human Resources Assistant look like?

On a typical day, you will provide administrative support to the CHRO, and assist with Human Resources processes such as recruitment, onboarding, employee questions, e-filing, and other day-to-day HR functions.

As the Human Resources Assistant, your day will include:

• • Handling recruitment and hiring functions, including conducting background checks and references on applicants.
  • Providing clerical and administrative support to the CHRO and HR department staff.
  • Compiling and updating employee records, ensuring file compliance.
  • Managing the importing of information to employee electronic files.
  • Purchasing and coordinating state and federal required postings. 
  • Processing the monthly department expense report.
  • Supporting and making recommendations to improve HR policies and processes.
  • Answering questions and assisting employees with human resources matters.
  • Assisting with periodic program audits as requested.
  • Assisting with new hire orientation, monitoring completion of program sessions.
  • Assisting with on-boarding new employees including creating new hire files, HRIS data entry of information.
  • Participating in developing department goals, objectives and processes.
  • Maintaining current working knowledge of the HRIS.
  • Actively acquiring employment and labor laws, legal and regulatory knowledge, as applicable.
  • Assisting with other day-to-day HR functions and duties.
  • Answering and responding to Agency phone, fax and email systems; providing exceptional customer service.
  • Maintaining knowledge of Agency programs and services.
  • Maintaining positive working relationships with program staff and others within the agency.
  • Modeling and practicing kindness, teamwork, sensitivity, confidentiality, fair treatment and acceptance of diversity in all interpersonal interactions.
  • Participating and contributing to department Quality Improvement process.
  • Performing other related duties as requested.

The Qualified Candidate will have:

• Bachelor’s degree and at least one (1) year of support experience in an office setting, preferably in HR.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Excellent analytical and problem-solving skills.
• Strong computer experience including Excel and all other MS Office programs.
• The strongest attention to detail, ability to multi-task and follow-up on priority tasks. 

Competitive Salary of $19.00/hr. - $22/hr. depending upon education and experience and based on a 35-hour workweek.

CFS offers full-time employees the below benefits to support our employees and help to create a healthy work environment.

• Paid Time Off (PTO)
  –20 PTO Days (25 Days After Five Years of Employment)
  –14 Paid Holidays (includes 2 flex holidays)
  – Bereavement: Four Paid Days
  – Paid Jury Duty
• Employer Paid Life Insurance
• Medical, Two Plan Options
• Dental, Two Plan Options
• Vision Insurance
• Wellness Program and Incentives
• Health Savings Account (HSA) and Quarterly Employer-Contributions
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA Retirement
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions After Two Years

Child & Family Services is an Equal Opportunity Employer. Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Diversity Statement: Within our agency and in the communities that we serve, C&FS is committed to diversity and inclusion with race equity at the center. Every day we work to promote safety, health, and wellness. We will not stop until Black, indigenous and people of color are free from racism and experience peace, prosperity and well-being.