You haven't searched anything yet.
Job Description
Responsible for the onboarding, mentoring, and training of newly hired origination staff, including but not limited to origination, pricing, and CRM software.
Conduct regular check-ins with new hires at 60 days to evaluate for further training recommendations and share with management.
Check-in again at one year for further training development.
Assist with daily administrative tasks to ensure functionality, coordination, and tracking of market activities through CRM platform.
Acts as a liaison between users and CRM platform by gathering feedback and insights to improve user experience and adoption.
Serve as the subject matter expert of the CRM to include staying up to date on features, functionality, and measuring usage.
Assist with operational communication, file structuring, vetting, quality assurance and other necessary tasks.
Role also requires fortitude for the development, structure, and training staff of existing products as well as products to be determined at a later date.
This would include all training material, product vetting, needed software inputs / tasks as well as market presence training for inside personnel and possibly outside vendors / partners.
Position requires tactical discussions with many departments including sales, operations, secondary, compliance and other pertinent entities within the Central Bank family.
Integrity and confidentiality required.
Click for employee benefit information.
This position starts at $ per hour and can increase from there depending on experience.
Applications will be accepted through May 10TH, 2024.
Requirements
Bachelor’s Degree in Business, Finance, or related field 2 years of Origination Residential Mortgage Experience.
Proficient in mortgage loan software (Pricing, CRM and LOS).
Travel 10-15% (as required) - must have a valid driver's license
Excellent communication skills both written and verbal.
Analytical problem solver and self-starter.
Aptitude for training and mentoring (experience in training a plus).
Relationship building, professionalism and excellent time management / organizational ability.
Ability and flexibility to work in a fast-paced fluid environment.
Strong organization and time management skills.
Proficient in Microsoft Office tools : Outlook, Word, Excel, PowerPoint, etc
Last updated : 2024-04-28
Full Time
Lending & Credit
$58k-73k (estimate)
04/29/2024
05/11/2024
centralbankonline.com
ANKENY, IA
25 - 50
1877
KEVIN KELLY
$5M - $10M
Lending & Credit
Chartered in 1877, Central Bank has a solid history of providing customers with financial solutions and a strong commitment to serving their communities. Central Bank believes in supporting local organizations and their employees embrace this philosophy by donating their time and talents. From traditional and business banking services to home loans, trust and insurance services, Central Bank is your complete financial resource. Visit centralbankonline.com for more information. Member FDIC.
The job skills required for Support specialist include Microsoft Office, Communication Skills, Time Management, Flexibility, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/23/2022: Florence, SC
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/03/2022: Hopkinsville, KY
The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
01/23/2022: Milwaukee, WI
Gain experience with operating systems.
02/19/2022: Grand Rapids, MI
Learn Relevant Tech Skills and Gain Experience.
03/04/2022: Petersburg, VA
Step 3: View the best colleges and universities for Support Specialist.