Job Type: Full-time; Monday - Friday

Job Title: Front Office Administrative Assistant

Summary: The ideal candidate will be able to effectively provide administrative and patient care support. They will assist in coordinating patient flow throughout the clinic by checking in patients, scheduling appointments, answering phone calls and managing physician schedules. Must be motivated, organized and able to multi task.

Essential Duties and Responsibilities include the following :

· Perform all necessary administrative duties including answering, screening, and routing of phone calls.

· Schedule appointments and verify insurance.

· Take appropriate messages and ensure the proper delivery of those messages.

· Provide stellar customer service by phone and email.

· Respond to patient questions or concerns about their symptoms and/or treatment by working with physicians to ensure that patient’s needs are met.

· Assist the doctors and patients with ensuring that their medications have been approved and filled by the pharmacies.

· Perform all other duties as assigned by management.

Qualifications:

• Skill in computer programs (Word, Excel, Outlook)
• 1 years of previous medical front office experience preferred
• Excellent communication skills
• Previous experience with EMR preferred
• Great time management and organizational skills
• Personable and friendly in nature
• Team player with a focus on excellent customer service
• Ability to maintain professionalism in challenging situations

Education/Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Job Type: Full-time

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• No nights

Experience:

• Medical administrative support: 1 year (Preferred)
• EHR systems: 1 year (Preferred)

Work Location: In person