The Account Manager directly serves as the liaison between UHS RTC programs, the community, and referring agencies. The Account Manager is directly responsible for creating demand for KTS services through the effective application of ethical marketing principles and sales methods.

In collaboration with the Sr. and Divisional Director of Business Development and facility staff, the Account Manager presents a positive and professional public image of KTS within the community.

The Account Manager is responsible for the implementing strategic sales plan, enhancing the facilities brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals. The Account Manager must be able to demonstrate tact, resourcefulness, patience, and dedication in a fast-paced environment.

Hours are based on departmental, and facility needs and may include day, evening, and weekend hours, as directed by the Sr. and Divisional Director of Business Development.

UHS is Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan.
401k plan with company match
Generous Paid Time Off

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $12.6 billion in 2021. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Bachelor’s degree in marketing, business or related field required. Experience may be evaluated on a case-by-case basis in lieu of a degree. Prior marketing and/or sales experience within a behavioral healthcare setting preferred. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.

Prefer knowledge of the particular market area’s behavioral health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and age-specific programming

Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.

Valid Driver’s License

Able to travel on short notice and when necessary execute trips that may be in excess of 4 nights a week away from home, including on occasion some weekends. Maximizes the use of other forms communications (phone, email…) to minimize the use of resources and money associated with travel. Use Concur at all times when making reservations for car rental, hotel, airline travel. Be Knowledgeable of the company’s policy in travel and entertainment expenses.

Must have a personal credit card to purchase travel and miscellaneous expenses incurred while performing assigned duties. Accurately completes expense reports in a timely manner for reimbursement to be approved by Supervisor and Finance.

Effectively demonstrate and implement Sales Excellence and Service Recovery standards.
Acts as liaison between the UHS RTC programs and referral sources and implements service-oriented action plans responsive to referral source needs, serves as a resource and representative to the community and, conducts facility tours to key stakeholders
Attends and actively participates in the Business Development team meeting and provides appropriate marketing reports, updates, and Service Recovery opportunities to the Sr. and Divisional Director of Business Development on a timely basis
Maintains documentation of assigned top accounts, key contacts, planning reports, client profiles, competitive profiles, and updates as required by the Sr. and Divisional Director of Business Development.
Builds and maintains positive and productive relationships with existing referral sources and shows ability to identify additional referral sources
Effectively maximizes field-based time while maintaining a daily average of 8-10 individual, face-to-face contacts with assigned referral sources concerning facility programs, philosophies of treatment, and clinical outcomes and satisfaction data
Demonstrates ability to develop and communicate appropriate sales messaging for each program offered and for each target audience
Demonstrates skills in identifying and building a strategic sales plan for existing and potential referral sources within assigned territory and target markets; effectively incorporates relevant research findings in identifying contacts

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.