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Account Manager
$103k-140k (estimate)
Full Time 3 Months Ago
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CCS Facility Services is Hiring an Account Manager Near Costa Mesa, CA

About CCS:CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer’s expectations. Job Details: Do you pride yourself in delivering customer service excellence? Do you have a passion for building meaningful connections and driving business growth? Then CCS wants to talk to you! We are looking for a driven and enthusiastic Account Manager that is ready to take their customer service and upselling skills to the next level!Key Responsibilities:
  • Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly. Most of your time will be spent at customer locations.
  • Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
  • Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.
  • Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
  • Coach, guide, and develop field personnel to enhance their skills and performance.
Qualifications:
  • Excellent communication and interpersonal skills to effectively engage with clients and employees.
  • Strong problem-solving abilities to address issues promptly and proactively.
  • A passion for delivering exceptional customer service.
  • Proficiency in computer skills, particularly in Word and Excel.
  • Ability to multitask effectively in a fast-paced environment.
  • Bilingual proficiency in Spanish is preferred.
Benefits:CCS Facility Services business foundation is our people. We recognize, invest and promote from within. Unified by our core values, you will discover a sense of community of amazing colleagues who are passionate and guided by a Service Heart to providing the best employee and customer experience. A few added bonuses:
  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Dynamic and collaborative work environment.
  • Health and wellness programs.
  • Be a part of a growing company’s success.
Salary Range - $75,000 - $85,000We believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief. CCS is committed to a diverse and inclusive workplace.

Job Summary

JOB TYPE

Full Time

SALARY

$103k-140k (estimate)

POST DATE

02/10/2023

EXPIRATION DATE

05/09/2024

WEBSITE

ccsbts.com

HEADQUARTERS

DENVER, CO

SIZE

3,000 - 7,500

FOUNDED

1988

CEO

TROY COKER

REVENUE

$50M - $200M

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About CCS Facility Services

CCS is one of the largest facility services providers in the United States. Our services are currently offered in Colorado, California, Arizona, Nevada, and Washington. Our organization has been built on the premise of delivering on our commitments. We have the longest-term customers and tenured employees because we truly value our partnerships and look to provide more value than simply providing standard cleaning services. Our culture of "Continuous Improvement allows us to provide creative solutions to our customers based on our 30+ years of expertise in the industry, involvement in critical... trade associations, and the bridging of best practices from similar buildings (both locally and throughout our cross-regional partnerships). With CCS, our customers rest confidently, knowing that our team of on-site and support professionals are focused on one goal customer satisfaction. CCS currently holds the CIMS-GB with Honors award. More
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