JOIN OUR TEAM AS A CARE MANAGER IN MONROE COUNTY, NY AND HELP MAKE A DIFFERENCE IN THE LIVES OF CHILDREN IN OUR COMMUNITY!

Share our commitment to helping children, youth and families build strong/life changing relationships and avoid hospitalization or placement. Bring your experience, compassion, and energy to the team and make a difference in the lives of children, youth and families!

Cayuga Centers is looking for an individual who is passionate about strengths-based, youth and family centered work within the Children’s Health Home Care Management team. Care Management services are designed to offer goal-directed support through a comprehensive, family driven Plan of Care.

Our Care Managers assist in the coordination of services with children and families in the home and/or community and refer youth and families to programs that help address changes associated with behavioral and physical health needs. This program provides ample opportunities to expand your application and experience of assessment, evaluation, and coordination of services while supporting program growth within the agency and community.

Does this sound like it interests you? We’d love for you to join our team in helping children and families create safe, happy and healthy environments.

About Cayuga Centers:

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

This position will provide outreach and enrollment services to children presumed to meet eligibility requirements on New York State’s Children’s Health Home program within Monroe County. They will gather assessments and enter documentation that confirms eligibility and identifies areas requiring support services. The Care Manager will work with children, families and service providers to create a comprehensive Plan of Care and identify additional service providers as necessary. The position will coordinate the continuing involvement of families and service providers in the execution of the plan.

Schedule: Typically Monday - Friday 9am - 5pm with flexibility to meet with youth and families at times that meet their needs. Rotating on-call schedule.

How do you get to use your skills…..

• Build a trusting relationship with the families in order to ensure the families have the support needed to be successful
• Provide Health Home, care coordination services for children with low to high acuity needs, including up to two services per month, with at least one of those services being conducted face to face
• Provide education to families and children concerning the nature and desired effects of services, along with information concerning conditions being treated
• Document all case activity, including persistent outreach, consent development, conducting assessments, crisis supports, plan of care development, client progress, and transition arrangements
• Administer CANS-NY assessment minimum of 1x a year, updating as needed
• Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate
• Convene and conduct yearly meetings to review progress, update POCs and confirm continuing client eligibility
• Assure responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate
• Ability to travel to multiple surrounding counties to meet with clients and families
• Helping families to overcome barriers such as transportation
• Assist family and children in acquisition and maintenance of public benefits e.g. financial, educational and social services

• Education

• Bachelor’s degree with a minimum of two years’ experience; or

• Master’s degree with a minimum of one year experience; or

• Registered Nurse with a minimum of two years’ experience

• Relevant experience in serving children and families in child welfare, developmental disabilities, behavioral health, primary health care or social services

• Experience coordinating and participating in team settings

• Ability to deliver family-driven, youth-guided services

• Vehicle and valid NYS driver’s license required

Physical Requirements:

• Use of a personal vehicle for driving to and from appointments and activities as assigned.
• Word processing: Including responding to emails, completing computerized documentation.
• Sitting for extended periods of time.
• Walking distances.
• Walking up and down stairs inside/outside as well as inside and outside of homes

As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

Benefits:

• Earn $50,000/annually
• 120 hours of vacation
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Supervision available for licensure
• Medical, dental, and vision insurance
• Pet and Legal insurance
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• 401(k) match up to 6 %
• Corporate Discounts Program
• Sick Leave Pool
• Identity Protection
• Hybrid remote working

Why Cayuga Centers?

• Certified Great Place to Work ®
• Workplace Wellness Award Finalist
• COA Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint