Our job is hope.

Join a purpose-driven community of champions.

Position Purpose:

Assist in fielding, screening and triaging inquiry calls. Educate callers on Rosecrance and engage clients presenting as clinically appropriate. Provide clinical assessment to determine services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Complete the admissions process for clients entering residential treatment. This includes any pre-certification calls for initial authorization. Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations. On-call is part of this position.

Job Requirements:

• Bachelor’s Degree in a health-related field, Masters preferred

Qualifications:

• Demonstrated clinical competency in assessments and admissions
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Certified Alcoholism and Substance Abuse Counselor or be certified within twelve months
• Must be emotionally and medically able to perform essential job responsibilities

Essential Responsibilities:

• Schedule and conduct assessment interviews with potential clients and their significant others.
• Formulate initial diagnostic impression and appropriate recommendations.
• Provide case management and counseling services to assigned patients.
• Utilize intervention skills as required to place the patient in the appropriate level of treatment services.
• Maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required.
• Provide networking, linkage and follow-up with referral sources.
• Ensure that patient service records are maintained consistent with standards, rules and regulations.
• Work with the treatment team to develop the individual treatment plan and assist the patients with and treatment plan objectives.
• Document information in the patient service records consistent with rules and regulations.
• Participate in staffing sessions to review patient’s progress and establish future clinical direction.
• Assume on-call responsibilities as scheduled or when necessary.
• Serve as a member of the Access Team and participate in all team meetings and activities.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.

Schedule: 8 hour shifts

Schedule: Tuesday-Saturday
Tues – 9:30am-6pm
Wed – 9:30am-6pm
Thurs – 11:30am-8pm
Friday – 8:30am-5pm
Saturday – 8:30am-5pm

Work Location: Rosecrance Harrison Campus – Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• On-demand pay available through our financial wellness provider, UKG Wallet.

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).