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Contract: 18-24 months
Hybrid: can sit in Plano, TX - Chicago, IL or Jersey City, NJ
Shifts: rotates every 3 months
Monday-Friday 8:00-5:00pm
Monday-Friday 11:30-8:30pm
Must Haves:
7 years application production support experience within large enterprise level environment
Application monitoring experience (ITRS Geneos)
Batch support & processing experience (preferably in Informatica)
SRE background
Experience automating processes for efficiency
Ability to work on new scrips and develop on them
Ability to scale infrastructure as needed
Triage experience
SQL server, Oracle, Informatica
Experience using Autosys for job scheduling.
Day-to-Day
Insight Global is looking for a Level 2 Production Support Technician. This individual should come from a SRE/production support background and have experience with Batch Support Monitoring, automating processes, informatica, UNIX, and oracle. Level 2 support employees proactively monitor production systems and applications for anomalies, performance degradation, and errors. They will use JIRA ticketing system and ITRS Geneos for monitoring. This resource will work on process improvements and suggest enhancements to prevent recurring issues, improve system performance. The resource is expected to be able to interface with key Business partners and liaisons to build business relationships and to assess the business' technology requirements.
Full Time
$102k-135k (estimate)
05/05/2024
05/18/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The following is the career advancement route for Production Support Specialist positions, which can be used as a reference in future career path planning. As a Production Support Specialist, it can be promoted into senior positions as a Production Control Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Production Support Specialist. You can explore the career advancement for a Production Support Specialist below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Production Support Specialist job description and responsibilities
Production support specialists perform a range of duties to aid and optimize the production process.
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Design production support procedures, policies and documentation.
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Support and assist enterprise class customers with intermediate technical production.
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Develops and implements a human and physical support system to accomplish production goals.
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Organize and track production of printed and digital galleys (preliminary copies of books for sales and marketing purposes).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Production Support Specialist jobs
Evaluate production support process and provide feedback.
02/12/2022: Sarasota, FL
Updating and communication of customer support plans and requirements.
03/02/2022: Lansing, MI
Step 3: View the best colleges and universities for Production Support Specialist.