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Part to full Time Position Open (15-20 hours to start). Customer Service / Insurance Broker Assistant. Additional hours available during busy season, upto 40 hours per week (some overtime maybe required during busy season)
Pay:
$16-$18 an hour Base Plus Bonus
Job Description:
-Provide exceptional customer service to clients via phone, email, and text messaging.
-Answer Inbound calls, and make outbound calls to assist clients with inquiries, complaints, and service information.
-Perform data entry tasks to update customer records and maintain accurate information.
-Perform general office duties as assigned
Job Requirements:
-Previous experience in Customer Service role is preferred. Insurance industry knowledge recommended but not required.
-Be able to Multitask, prioritize, and manage time effectively.
-Be resourceful. Have strong problem-solving skills and ability to handle difficult situations with patience and empathy.
-Must be Respectful and have the ability to work with the senior community.
-Must be proficient with computers and internet searches. Must be accurate in data entry, including knowledge of CRM Software
-Ability to manage deadlines efficiently, and ensure accuracy of work performed.
-Excellent verbal and written communication skills in English; fluency in Spanish is a plus
Job Location: 1240 N Lakeview Ave, Anaheim, CA 92807 (This is Not a remote or Virtual position)
Benefits:
Flexible hours
Sick pay Paid time off
Generous Bonus Structure
Full Time
$42k-52k (estimate)
05/06/2024
05/19/2024
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.