83 Customer service specialist Jobs in Anaheim, CA
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Todd-Allstate-Insurance is Hiring a Customer service specialist Near Anaheim, CA
Todd Allstate Insurance, located in the heart of Anaheim, California, is seeking a Customer Service Specialist to join our dedicated team.
We are looking for a proactive individual who is passionate about assisting customers with their insurance needs and ensuring their satisfaction.
As a Customer Service Specialist, you will be the first point of contact for our clients, handling inquiries, resolving issues, and building lasting relationships.
Your role will be crucial in maintaining our reputation for outstanding customer service.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Parental Leave
Career Growth Opportunities
Retirement Plan
Evenings Off
Mon-Fri Schedule
Tuition Reimbursement
Birthday PTO
Team lunches
Bonus and Commissions
Responsibilities
Client Support : Provide excellent customer service by assisting clients with inquiries, policy changes, and claim submissions.
Communication : Maintain clear and professional communication with clients through various channels, including phone, email, and in-person interactions.
Policy Management : Process policy updates, renewals, and cancellations accurately and efficiently.
Issue Resolution : Handle and resolve client concerns and issues in a timely and effective manner to ensure customer satisfaction.
Documentation : Maintain accurate records of client interactions, ensuring that all information is up-to-date and easily accessible.
Requirement
Customer Focus : Deep commitment to providing exceptional service and support to clients.Communication Skills : Strong verbal and written communication abilities to interact effectively with customers and team members.
Problem-Solving : Ability to identify issues, evaluate options, and implement solutions to meet customer needs.Attention to Detail : High level of accuracy and attention to detail in handling customer requests and documentation.
Team Player : Willingness to work collaboratively with colleagues to achieve team goals and deliver outstanding service.Flexibility : Adaptability to changing priorities and willingness to take on additional responsibilities as needed.
Last updated : 2024-05-12
Job Summary
Full Time
$53k-66k (estimate)
05/13/2024
05/15/2024
The job skills required for Customer service specialist include Customer Service, Written Communication, Customer Focus, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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