Account Service Coordinator
Location: Candidate can reside near any Pulsepoint location. Position will have both office/remote expectations.
The
Account Service Coordinator
is responsible for providing advanced customer service representation for JAA accounts.
How you will make an impact:
Interprets and supports plan benefit design. Resolves complex claims, benefit, and enrollment issues.
Makes routine account visits.
Coordinates open enrollment meetings, renewal process and training sessions; and on-site facility visits.
Travels to worksite and other locations as necessary.
Minimum Requirements:
Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
Knowledge of WGS preferred.
Knowledge of the Interplan Process.
Proficient with Microsoft office products, especially excel & powerpoint
Experience with Salesforce preferred.
Experience with SSCR and JIRA tickets.
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $56,028 to $100,000.
Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws
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* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.
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