Carebridge EAP is seeking a dynamic, forward-thinking, results-driven Account Manager to join our team. This is an exciting opportunity to be part of our company’s rapid growth initiatives, leveraging innovative strategies to propel us into the forefront of our industry. Join us for the chance to be part of our impactful mission of helping organizations and their employees transform their emotional wellbeing, work-life harmony, and mental health.

We offer a competitive annual salary and the opportunity to be a significant contributor to our personalized service and growth objectives.

Carebridge Employee Assistance Program (EAP) provides preventative and proactive mental health care and work-life benefits to employees and their loved ones. We partner with companies to create mentally healthy workforces nationwide by providing easy access to mental health counseling, certified life coaching, behavioral change tools, and mindfulness practice through telehealth, in-person, phone, chat, and digital platforms.

Carebridge Core Values

Built on a foundation of helping others, Carebridge employees are dedicated to making a positive impact every day for employees, employers, Broker Consultants, and colleagues. We approach our work with our CARES core values:

Collaborative – We’re a collaborative organization that encourages creative teamwork and individuality without judgment.

Approachable – We’re approachable and value other peoples’ ideas, opinions, and experiences.

Respectful – We respectfully act with empathy, integrity, and enthusiasm to inspire growth in ourselves, our colleagues, and our organization.

Excellence – We hold ourselves and our partners to the highest standards to deliver excellence.

Support – We support our founding principle of helping others.

Account Manager Primary functionis to develop and nurture long-term relationships with current and potential clients with the goal of retaining and growing our EAP business.

Primary responsibilities include:

• Helping a defined book of clients strategically maximize the value of our EAP, increase their employees’ engagement, and support the specific challenges and opportunities of their organization.
• Proactively communicating and developing strong, long-term relationships with key executives (including HR, benefits, and other related corporate officers and managers) to ensure high program visibility, strategic alignment, and client satisfaction.
• Analyzing utilization reports and adapting presentations with recommended tactics for each client based on achieving their desired key performance indicators.
• Promoting Carebridge EAP services and products to clients and potential clients.

You Are…

• Energized when growing relationships with accounts and working with a team towards a common goal.
• Results-driven, strategic, and accountable with a proven track record of retaining clients and increasing sales.
• A critical thinker with analytical and problem-solving skills.
• Motivated to be part of the growth of Carebridge.
• Aligned with our Carebridge Core Values of being collaborative, approachable, respectful, excellent, and supportive.
• Excel at communicating effectively and persuasively through both verbal and written means.
• A knowledge seeker who’s enthusiastic curiosity leads to exploration of potential new and innovative solutions as well as eagerness to learn and collaborate with our highly experienced clinical, account management, IT, sales and marketing teams.
• A top-notch presenter who can read the room and answer questions on the fly.
• Able to work from our Exton, PA headquarters and travel as needed.
• An advocate of mental health, behavioral health, and emotional wellbeing and work-life harmony.

Minimum Qualifications

Bachelor’s degree in business, communication, marketing, or related field

3 years of professional experience in account management or increasing sales.

Experience in employee benefits, wellness, or healthcare preferred.

Experience in making presentations; in-person and virtually.

Must be proficient in Microsoft PowerPoint, Excel, Outlook, and Word.

Must be proficient in virtual platforms, Zoom/TEAMS

Carebridge EAP is an Equal Opportunity Employer

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Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• Travel

Work Location: In person