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Director of Clinical Operations
$134k-185k (estimate)
Full Time 3 Weeks Ago
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CareBridge Health is Hiring a Remote Director of Clinical Operations

Director of Clinical Operations

Job Summary: 

The Director of Clinical Operations (DCO) for CareBridge is a vital clinical team member and is responsible for the ongoing design, execution, clinical oversight, and outcomes of the CareBridge 24/7 Member Support Program. The CareBridge 24/7 Member Support Program uses an interdisciplinary team to provide patient outreach, early detection of acute changes in condition or chronic disease exacerbations, and social determinants of health impacting care and interventions to improve patient outcomes. The population served are patients who receive Home and Community-Based Services (HCBS). The Director of Clinical Operations supervises and oversees the interdisciplinary team and team leads that work closely with patients, paid and family caregivers, health plan care coordinators, and other community providers.

Responsibilities: 

  • Actively engage in the interviewing and hiring of the interdisciplinary team
  • Train the interdisciplinary team members in the clinical model, role responsibilities, CareBridge policies and procedures
  • Promote a strong, high-functioning interdisciplinary team
  • Work closely with Sr. clinical leadership to continue to develop, enhance, and further evolve the 24/7 Member Support Program
  • Participate in the development of documentation templates, clinical guidelines, care plan guidelines and templates, and workflows
  • Provide clinical and operational oversight for the interdisciplinary team delivering services in the 24/7 Member Support Program
  • Responsible for both clinical and operational outcomesat levels determined by Sr. leadership
  • Communicate effectively with the entire team both within CareBridge (e.g., client services and business development) and with external clients
  • Participate in clinical case conferences between CareBridge and health plan care coordinators
  • Develop and implement training programs for internal staff, health plan partners, and employees of community providers
  • Lead quality improvement initiatives
  • Oversee team lead level managers
  • Deliver proactive, high-quality customer service
  • Problem solve and course correct when appropriate
  • Other duties as assigned.

Qualifications: 

  • Five years of clinical operations or management experience
  • Five years of clinical practice experience
  • Holds active, unencumbered Nurse Practitioner license in states of practice
  • Expertise in HCC, Coding, HEDIS, and RAF scoring
  • Multisite experience, operational oversight, and performance responsibilities
  • Experience in the care of adult, chronically ill patients
  • Advanced computer skills, including experience with Electronic Medical Records and Microsoft Office Suite
  • Expert communication skills, oral and written
  • Advanced proficiency in data analytics
  • Prior telemedicine experience a plus
  • Value-based-care and growth-stage startup experience required

Those who thrive at CareBridge tend to possess these qualities: 

  • An entrepreneurial spirit. Must be a tenacious self-starter.
  • Flexible and adaptable to a constantly changing workload.
  • Must enjoy working in a fast-paced environment.
  • A sense of humor and down-to-earth nature.

Employment Type: Exempt 

Location: Remote

About CareBridge 

CareBridge provides technology and services that assist health plans and states in caring for patients receiving long-term support services. Care Bridge’s services include electronic visit verification (EVV), data aggregation, 24/7-member support, and benefits management. CareBridge is led by a healthcare service and technology veterans team and is headquartered in East Nashville. 

Job Summary

JOB TYPE

Full Time

SALARY

$134k-185k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

06/29/2024

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CareBridge Health
Remote | Full Time
$111k-130k (estimate)
4 Days Ago
CareBridge Health
Full Time
$92k-114k (estimate)
5 Days Ago
CareBridge Health
Full Time
$83k-102k (estimate)
5 Days Ago

The job skills required for Director of Clinical Operations include Leadership, Clinical Operations, Initiative, Customer Service, Communicates Effectively, Business Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Clinical Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Clinical Operations. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Director of Clinical Operations positions, which can be used as a reference in future career path planning. As a Director of Clinical Operations, it can be promoted into senior positions as a Critical Care Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Clinical Operations. You can explore the career advancement for a Director of Clinical Operations below and select your interested title to get hiring information.

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If you are interested in becoming a Director of Clinical Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Clinical Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Director of Clinical Operations job description and responsibilities

This position will work collaboratively with the Vice President of Operations and the Medical Directors for each service line.

04/21/2022: Memphis, TN

The director provides oversight for all clinical processes to ensure efficiency and directs staff (either directly or through other managers/supervisors).

03/11/2022: Albuquerque, NM

This will have a primary focus of ensuring quality patient care and efficient clinic operations.

04/07/2022: Green Bay, WI

Behind the scenes of most large healthcare delivery systems stands a director of clinical operations.

05/29/2022: Augusta, GA

Clinical operations directors work with the goal of boosting economical and efficient performance of their medical team while delivering high-quality patient services.

04/13/2022: Norfolk, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Clinical Operations jobs

A clinical operations manager oversees and directs the activities of a medical and healthcare facility.

04/16/2022: Durham, NC

Many employers prefer clinical operations manager candidates who have advanced degrees.

04/02/2022: Passaic, NJ

The Director must be disciplined about working with operations and strategy stakeholders to focus on highest value quick wins and be thoughtful about leveraging.

04/22/2022: Huntsville, AL

Additionally, all this work has to be done with rigor (no shortcuts) per country-specific Regulations and Good Clinical Practice.

03/18/2022: Springfield, OH

For a Director of Operations to excel, they should have full control over the organization’s processes.

04/16/2022: Phoenix, AZ

Step 3: View the best colleges and universities for Director of Clinical Operations.

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